Terms of service

Terms of Service for Gordon's Healthy Living LLC

Effective Date: November 15, 2025 Last Updated: November 15, 2025

Welcome to Gordon's Healthy Living (the "Site" or "Services"), operated by Gordon's Healthy Living LLC ("we," "us," or "our"). We are dedicated to empowering your wellness journey through natural, herbal-based supplements and resources focused on cleansing, rebuilding, and nourishing the body with vitamins, nutrition, and hydration. By accessing or using the Site, including browsing products, placing orders, or subscribing to our newsletter, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Services.

These Terms incorporate our Privacy Policy by reference. We reserve the right to update these Terms at any time; continued use after changes constitutes acceptance. Check this page periodically for updates.

1. Important Disclaimers for Health Products

Our products are natural herbal supplements intended for general wellness support, such as detoxification, hormonal balance, immune health, and digestive comfort. These statements have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease. They are not substitutes for professional medical advice, diagnosis, or treatment. Always consult your physician or qualified healthcare provider before starting any new supplement, especially if pregnant, nursing, on medication, or with pre-existing conditions. We are not liable for any adverse effects from misuse or interactions.

2. Eligibility and User Accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By creating an account or placing an order, you represent that you meet this requirement and provide accurate information.

  • Account Creation: To purchase products or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account.

  • Prohibited Conduct: You agree not to: (a) use the Services for unlawful purposes; (b) interfere with the Site (e.g., viruses, scraping); (c) impersonate others; or (d) post harmful, defamatory, or infringing content (e.g., reviews). We may suspend or terminate accounts for violations.

3. Products and Services

We offer herbal supplements and wellness products (e.g., Blood Fix Mix for circulation support, Big Man Ting for men's vitality, Vitamins and Minerals for nutrient replenishment, Smooth Tracts for digestive harmony) sourced from natural botanicals like burdock root, elderberry, and slippery elm. Product descriptions are for informational purposes only and based on traditional uses and general research—not medical claims.

  • Availability: Products are subject to stock availability. We reserve the right to limit quantities, discontinue items, or substitute similar products without notice.

  • Accuracy: While we strive for accuracy, colors, descriptions, and pricing may vary due to screen settings or updates. Prices exclude taxes, shipping, and duties.

  • Customization: Some products may be personalized (e.g., bundles); confirm details before purchase.

4. Orders, Payments, and Billing

  • Placing Orders: Orders are offers to purchase. We confirm acceptance via email. We reserve the right to refuse or cancel orders (e.g., fraud suspicion, stock issues).

  • Payments: Accepted via Shopify Payments (credit cards, PayPal, etc.). Full payment is required upfront. Prices are in USD; international orders may incur conversion fees.

  • Taxes and Fees: You are responsible for applicable taxes, duties, and shipping costs. We do not collect sales tax unless required by law.

  • Subscriptions/Recurring: If applicable (e.g., newsletter or auto-ship), you authorize recurring charges; cancel anytime via account settings.

  • Errors: We may correct pricing/calculation errors; notify you for approval or refund.

5. Shipping, Delivery, and Risk of Loss

Products ship from [our fulfillment center in the US] within 1–3 business days. Standard shipping is 3–7 days domestic; international varies (2–4 weeks). Expedited options available at checkout.

  • Tracking: Emails provide updates; we are not liable for carrier delays, customs holds, or lost packages post-shipment.

  • Risk: Title and risk transfer upon handover to carrier. Inspect packages promptly; report issues within 7 days.

  • International: Buyer assumes import duties/taxes; restricted items comply with local laws.

6. Returns, Refunds, and Exchanges

     No Returns or Refunds

  • All sales are final. Once an order is placed and processed, we do not accept returns, issue refunds, or provide store credit — under any circumstances, including:

    • Change of mind

    • Accidental purchase

    • Product not meeting expectations

    • Shipping delays

Exceptions (Handled Case-by-Case)

While we do not offer returns or refunds, we stand behind our quality. In rare cases, we may consider replacements only (not refunds) for:

  • Damaged or defective items upon arrival

  • Incorrect items shipped due to our error

Conditions for Replacement Consideration:

  1. You must contact us within 48 hours of delivery at Email

  2. Include clear photos of the damage/packaging and order number

  3. Product must be unopened and unused

  4. We reserve the right to deny claims

Replacements are shipped at our expense only if the issue is verified as our fault. No cash refunds will be issued.

Non-Qualifying Issues

The following are not eligible for replacement or any remedy:

  • Products opened or used

  • Minor cosmetic damage to packaging (does not affect contents)

  • Allergic reactions or sensitivity (consult your doctor before use)

  • Shipping delays or carrier damage after handover

  • International customs seizures or fees

7. Intellectual Property

The Site and its content (text, images, logos, product formulas) are owned by Gordon's Healthy Living LLC or licensed to us, protected by U.S. copyright, trademark, and other laws. "Gordon's Healthy Living™" is our trademark (pending registration).

  • Limited License: You may view/print for personal use; no reproduction, distribution, or commercial use without written consent.

  • User Content: Reviews/photos submitted grant us a perpetual, royalty-free license to use (with credit). You retain ownership but warrant non-infringement.

  • Infringement: Report via email; we comply with DMCA.

8. Third-Party Links and Services

The Site may link to third-party sites (e.g., Shopify for payments). We are not responsible for their content, privacy, or practices. Use at your own risk.

9. Disclaimers and Limitation of Liability

THE SERVICES AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Health Disclaimer: As noted, products are not FDA-approved treatments. Results vary; we disclaim liability for health outcomes.

  • Limitation: TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED TO THE AMOUNT PAID FOR THE PRODUCT. NO CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES.

  • Indemnity: You agree to indemnify us against claims arising from your use/misuse.

10. Governing Law and Dispute Resolution

These Terms are governed by Florida law (without conflicts principles). Disputes resolved in [County, Florida] courts. We encourage informal resolution first via Email.

For EU/UK users: Additional rights under applicable consumer laws.

11. Miscellaneous

  • Severability: Invalid provisions don't affect others.

  • Waiver: No waiver unless written.

  • Force Majeure: Excused for uncontrollable events (e.g., pandemics).

  • Contact: Questions? Email

  • By using the Services, you acknowledge reading, understanding, and agreeing to these Terms.

Gordon's Healthy Living LLC November 15, 2025